Hidden Valley Resort

PRIVACY POLICY

1. GENERAL

Welcome to the internet site of Hidden Valley Resort. You can visit the Hidden Valley Resort Internet site without telling us who you are. Particular sections of this Internet site may ask you to send Hidden Valley Resort personal information or messages, including your name, address, phone number and contact email address. You are under no obligation to provide Hidden Valley Resort with these details, except to the extent that you wish to access the services provided by the Hidden Valley Resort internet site. It is our intention in this Privacy Policy to inform you before we collect personal information from you on the Internet. By visiting the Hidden Valley Resort Internet site, you are accepting the practices described in this Privacy Policy.

2. COLLECTION OF INFORMATION

Your personal information is very important to you, and Hidden Valley Resort considers that you should have a right to control the use and disclosure of that information. Information collected by Hidden Valley Resort will only be disclosed in accordance with the terms of this Privacy Policy.

Specifically, at different times, Hidden Valley Resort may collect all or some of the following information from its Internet site:

2.1 Statistical Information

Hidden Valley Resort collects statistical information regarding the use of its Internet site. This collection includes your computer’s Internet Protocol (IP) address and the date and time of your visit. This information is collected to provide Hidden Valley Resort with information about the use of its site and to help it maintain and develop the site to provide better information to users.

2.2 Cookies

Hidden Valley Resort, in order to enhance functionality, may use cookies on its website. The unique user ID contained within a cookie automatically identifies your computer – but not you – to our servers every time you visit our site. Cookies by themselves cannot be used to find out the identity of any user. It involves the collection of information about your computer, including your habits when accessing the Hidden Valley Resort Internet site and any personal information you provide in customising this site. You can prevent this collection of information by disabling your web browser from accepting cookies. This will not prevent you from accessing the Hidden Valley Resort Internet Site; however, it may prevent you from utilising all the features in the Hidden Valley Resort Internet Site.

2.3 Requested Personal Information

You may be requested to provide Hidden Valley Resort with personal information including your contact details and e-mail address so that we can send you newsletters, promotional material or further information about Hidden Valley Resort products and services or if you want to have access to specific services for registered Users or Members of the Internet Site. Personal information will only be requested if it is necessary to provide a service to you.

In this instance, you should read the Hidden Valley Resort Use and Disclosure policy in clause 3.

3. USE AND DISCLOSURE

Hidden Valley Resort will not use or disclose, and will use reasonable endeavours to prevent the use or disclosure of, information provided by a user to Hidden Valley Resort Internet site for a purpose other than the primary purpose of collection (a ‘secondary purpose’), except to the extent:

  • that the secondary purpose is related to the primary purpose of collection and that you would reasonably expect Hidden Valley Resort to use or disclose the information for the secondary purpose;

  • that you have consented to the use of the information for the secondary purpose;

  • that information provided by you, including information relating to transactions, may appear in aggregate form for the purpose of providing statistical information within Hidden Valley Resort or to third parties. This information will not identify you;

  • necessary in order to enforce any of the terms of an agreement between you and Hidden Valley Resort;

  • that Hidden Valley Resort has reason to suspect that unlawful activity has been, is being or may be engaged in, and uses or discloses the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities;

  • required or specifically authorised by law; and

  • provided in co-operation with any governmental authority.

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4. ACCESS AND CORRECTION

Where Hidden Valley Resort collects information from you, we will provide you with access to your information at your request except to the extent that:

  • the request for access is frivolous or vexatious;

  • providing access would have an unreasonable impact on the privacy of others;

  • the information relates to existing legal dispute resolution proceedings between you and Hidden Valley Resort,  and the information would not be accessible by the process of discovery in those proceedings; or

  • providing access would reveal the intentions of Hidden Valley Resort in relation to negotiations with you in such a way as to prejudice those negotiations.

Where information about you is found to be incorrect, incomplete or out of date, Hidden Valley Resort will correct, update, erase or amend the information as appropriate.

5. LINKS FROM THIS SITE

Hidden Valley Resort may link to other Internet sites. It is important that you are aware that any such links are not subject to the same privacy policies and restrictions seen in this Privacy Policy. Please read carefully any policy documents or terms and conditions that appear on linked Internet sites before disclosing any personal information. Hidden Valley Resort is not responsible for any practices on linked Internet sites that might breach your privacy.

6. SECURITY

Hidden Valley Resort acknowledges that security is important. Hidden Valley Resort stores your personal information in secure environments to safeguard it from misuse, disclosure, alteration or destruction. By using the Hidden Valley Resort Internet site you agree that the Internet is inherently insecure. Hidden Valley Resort will use its best endeavours to secure your personal information and cannot provide any definitive assurance regarding security of personal information. By accessing the Hidden Valley Resort Internet Site, you acknowledge that Hidden Valley Resort will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

7. CHANGES TO PRIVACY POLICY

Hidden Valley Resort may, without notice, amend or modify this Privacy Policy by posting the amended Privacy Policy to the Hidden Valley ResortInternet Site.

8. FEEDBACK, QUESTIONS OR PROBLEMS

Hidden Valley Resort welcomes any feedback you may have regarding our privacy policy. If you have any questions or queries relating to the policy, or if you have any suggestions or problems, please send an email using the email form on the contact page of the Hidden Valley Resort Website.

Thank you,

Hidden Valley Resort

Part of the Arcadia Group

189 Hidden Valley Boulevard

Wallan, Vic 3756

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